Please arrive on time for your class. Set-up and clean-up time is scheduled into each class timeframe. Please do not arrive early or stay past the end of the class. The teacher will leave promptly at the end of class and lock up so please do not delay. When the teacher leaves the classroom, students are also expected to leave.
Care of Child While Taking Classes
The care and safety of students while in our building is the primary concern we have at the Guild. Parents/Guardians, please be aware of class end-times and arrive promptly to pick-up your child. In the event a student is not picked up on time, the Guild will make every effort to contact the student’s parent(s), guardian, or emergency contact within 15 minutes to accommodate the responsible adult, especially in the case of an emergency. After 30 minutes from the end of class, if no contact is made, the Guild is obligated to contact the police to look after the child until a responsible adult can pick-up the child. Under no circumstances can a Guild staff member, teacher, or volunteer drive a child home.
In addition, if a child appears to be at risk from a parent or responsible caregiver at any time while coming, going or during their time at the Guild, and the other parent, caregiver, or emergency contact cannot be reached, the police will be called.
A non–refundable convenience fee of 2.5% will be added to any credit card payment for classes. This fee covers the cost of processing the credit card transaction. Classes paid by check in person do not incur the processing fee.
A minimum enrollment is required for The Guild to conduct a class. In addition, there can be a maximum enrollment based on the studio size, equipment and instructor’s requirements. If a class is cancelled for minimum enrollment, either a credit or refund will be made.
Course or Workshop Changes
The Guild reserves the right to change its calendar, withdraw or modify courses or workshops based on weather or other extenuating circumstances. We reserve the right to use substitute instructors, as needed. Classes or workshops cancelled due to bad weather or instructor’s absence will be rescheduled according to studio availability. Every attempt will be made to makeup a class due to bad weather or instructor’s absences but in the event a makeup date is not possible, we will issue either a credit or a refund.
There are no makeups or refunds if a student cannot attend a regularly scheduled class or makeup class or workshop. Students who cannot attend a regularly scheduled class or workshop cannot substitute another person in their place or take a different class as a makeup.
If the Guild needs to cancel a course or workshop for any other reason, all fees will either be credited or refunded. In the event a course or workshop is cancelled due to low enrollment or teacher’s absence, notice will be given one to three days prior to the course or workshop start date.
Refunds for Courses
If a student wishes to withdraw from a class after registering, the student must notify the Guild office before the first class meets to receive a refund. This must be in writing via email to email@example.com. All fees will be refunded minus any non-refundable credit card processing fee if paid by credit card. No refunds will be given for any reason, including written withdrawal requests, after the first class meets. For classes that have begun, RGOA may issue a credit to be used within one year. If a student withdraws for a medical emergency with a doctor’s note, a pro-rated tuition credit may be considered after the first day of class. If credit is issued, there will be an expiration date and must be used within that date. There are no substitutions or transfers for granted credits.
Refunds for Workshops
The student must notify the Guild office at least one week (seven days) prior to the scheduled workshop date in order to receive a refund for withdrawal. If a student notifies the Guild office with an official withdrawal, a refund will be granted minus any non-refundable credit card processing fee. Refunds take four to six weeks to process. Students who register seven days or less before the workshops start date cannot receive a refund. All withdrawal requests must be in writing via email to firstname.lastname@example.org. Withdrawal request forms are available in the Guild office and must be returned to the Guild office before the the Board considers any credit. There are no substitutions or transfers for granted credits. There will be an expiration date and must be used within that date.
Paint & Pour and ARTini
Any student registered for a Paint & Pour or ARTini event must notify the Guild office at least one week (seven days) prior to the scheduled workshop date in order to receive a refund for withdrawal. If a student notifies the Guild office with an official withdrawal via email to email@example.com, a refund will be granted minus any non-refundable credit card processing fee. Refunds take four to six weeks to process.
A non-refundable 50% deposit is due upon signing up for any private art party, paint & pour or ARTini event. The other non-refundable 50% is due one week prior to the event date. A minimum number must be met in order to run the private party. Parties can be run with enrollment below the minimum as long as the minimum fee is paid. The party contact must notify the Guild office at least one week (seven days) prior to the scheduled party date in order to receive a refund for withdrawal. No refunds after seven days. If a student notifies the Guild office with an official withdrawal via email to firstname.lastname@example.org, a refund will be granted minus any non-refundable credit card processing fee. Refunds take four to six weeks to process.
School Weather Cancellations or Delays
The Ridgefield Guild of Artists follows the Ridgefield Public School calendar. If RPS is cancelled or has an early dismissal, Guild classes will also be cancelled. If the RPS is on a delayed opening, the opening of the Guild will be at the discretion of the teacher. Please visit our website, www.rgoa.org, for messages regarding cancellations and delays. A voice message on our main phone line 203.438.8863 will also be posted. Please call the Guild prior to heading to class.
Waiver for Pictures Taken/Used
Ridgefield Guild of Artists occasionally documents classes using photographs and video for publicity purposes. These images are used in the course brochure, advertisements, and other publicity materials for the benefit of the Guild. Registration in a course at Ridgefield Guild of Artists assumes permission to photograph you and/or your artwork, and to use your image in publicity materials. Student’s names will be used in all photographs for the Ridgefield Press. If a student (adult or child), prefers not to be photographed, please notify the Guild office in writing via email to email@example.com.